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We are here for you. We’re available Monday to Friday, 10 AM to 7 PM (IST). Response time is typically within one day.
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Self-Help Center
Easily manage everything related to your order — update or cancel it, change shipping details, track your package, start a return, download your invoice, or access drivers and manuals — all in one place. Our Self-Help Center is here to save you time and help our support team respond faster and more efficiently when you need us.
My account
Easily manage your orders directly from your customer account (please use the email address registered when ordering)
Login / RegisterTrack My Order
Track your order's progress easily using the email address provided during checkout.
Track My orderEdit My Order
You can modify, cancel, or update items or address in your order as long as it hasn’t shipped yet.
Return My Order
You can handle your returns directly from your customer account — quick, simple, and hassle-free.
Return My OrderDownload My Invoice
Need your invoice? You can easily download it from your customer account whenever you need it.
Download My InvoiceDrivers, Manuals & Tech Specs
Find all your product resources — including drivers, user manuals, and technical specifications — directly here.
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Frequently Asked Questions
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What is your warranty policy?
Every product we offer is backed by a one-year warranty, covering any manufacturing defects. Should you experience any issues within this period, simply reach out to our customer support team, and we’ll assist you with a repair or replacement.
I have 2 type a 3.0 usb + 1 hdmi port. will it work? and which 2 output adapter i should buy?
Need to get Mini Hdmi to type a converter - for more details pls contact us on +91 7823012394
Does it work on laptop with linux os (like ubuntu, fedora, opensuse etc)?
No
Where can I see the product in person?
Currently the sales are through Amazon and this website only.
How can I return an item?
Kindly read our return policy via link below https://riitek.in/policies/refund-policy
Does it work with desktop also or only with laptops?
Only laptops
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